FAQs

When is the shelf life of Wen’s Whitebait Powder?
Room temperature shelf life is 9 months from production date. However, we highly recommend to store them in the fridge, because there is no preservative added. 

What should be the storage condition?
Keep the powder refrigerated or in the cooling & dry area. Irregardless opened and/or unopened.


When can I start giving to my LO?
Wen's whitebait powder is suitable for everyone, starting from baby 6 months old and above. 


How much should I add into my food?
For baby below 1year-old, recommended to add 2g for a full serving meal.


When should I add into my food?
Recommended to add only at the end of cooking.


Should I be worried for over-consumption?
Over-consumption only happens when 40 scoops (80g) of powder is consumed per day.


Do you provide sample?
Do contact us at enquiries@wens.sg or 88118884


When will my order be dispatched?
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting.

All items will be dispatched within 3 working days from the date of purchase. Items will be delivered via local courier service*. Free courier (Door Step Delivery) for order above $80.

Delivery may take longer in the following instances:
-Payment issues.
-Stock not available.
*Not applicable for 1 Year Subscription


How do I check my order status?
Do contact us at enquiries@wens.sg or 88118884


Where do I self collect?
Do contact us at enquiries@wens.sg or 88118884